Terms and Conditions Agreement between User and https://www.trunc.net/ Welcome to https://www.trunc.net/. The https://www.trunc.net/ website (the "Site") is comprised of various web pages operated by Trunc,LLC ("Trunc"). https://www.trunc.net/ is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of https://www.trunc.net/ constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. https://www.trunc.net/ is an E-Commerce Site. The purpose of your website, Trunc, is to offer a unique and environmentally conscious shopping experience for clients in Philadelphia and visitors to the city. Trunc provides bespoke retail furniture, home furnishings, clothing, art, and beauty essentials made from certified woods, recycled materials, and sustainable fabrics. Through your website, you aim to: Provide a platform for customers to explore and purchase environmentally friendly products that align with their values and lifestyle. Offer a personalized shopping experience by welcoming customers warmly, introducing them to the staff and the concept of the store, and providing refreshments while they browse and make their selections. Serve as an incubator for artists and craftsmen, providing them with a venue to showcase and sell their creations, thereby contributing to the local arts and culture community. Cater to three main markets: visitors to Philadelphia, the local arts and cultural community, and the neighborhood residents of Northern Liberties. Differentiate yourself from traditional retail stores by offering handmade, bespoke products that tell a story and provide immediate gratification to customers. Promote sustainability and eco-conscious living by sourcing products made from environmentally friendly materials and supporting artists who prioritize recycling and upcycling. Overall, Trunc aims to create a shopping experience that not only fulfills customers' needs but also aligns with their values, supporting local artists and promoting environmental sustainability. Privacy Your use of https://www.trunc.net/ is subject to Trunc's Privacy Policy. Please review our Privacy Policy, which also governs the Site and informs users of our data collection practices. Electronic Communications Visiting https://www.trunc.net/ or sending emails to Trunc constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing. This is a RocketLawyer.com document. Page 1 of 6 Children Under Thirteen Trunc does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use https://www.trunc.net/ only with permission of a parent or guardian. Cancellation/Refund Policy Based on the information provided, here's a cancellation and refund policy tailored for your Trunc website: Cancellation and Refund Policy Cancellation: Customers can cancel their order within 24 hours of purchase for a full refund. To cancel an order, customers must contact Trunc's customer support team via email or phone and provide their order details. Refunds: Products Damaged Upon Delivery: If a product is received damaged or defective, customers must notify Trunc's customer support team within 48 hours of delivery. Trunc will arrange for the return of the damaged item and issue a full refund or replacement, including any shipping costs incurred. Return of Non-Damaged Products: Customers can return non-damaged products within 14 days of delivery for a refund or exchange. To be eligible for a refund or exchange, the item must be unused, in its original packaging, and in the same condition as received. Customers are responsible for return shipping costs unless the return is due to a mistake on Trunc's part. Refund Process: Once a returned item is received and inspected, Trunc will notify the customer of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original method of payment within a certain number of days, depending on the customer's bank or payment provider. Exceptions: Custom or personalized items are not eligible for returns or refunds unless they are damaged upon delivery. Final sale and clearance items are non-refundable. Contact Us: If customers have any questions or concerns regarding cancellations or refunds, they can contact Trunc's customer support team for assistance. Links to Third Party Sites/Third Party Services https://www.trunc.net/ may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Trunc and Trunc is not responsible for the contents of any Linked Site, This is a RocketLawyer.com document. Page 2 of 6 including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Trunc is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Trunc of the site or any association with its operators. Certain services made available via https://www.trunc.net/ are delivered by third party sites and organizations. By using any product, service or functionality originating from the https://www.trunc.net/ domain, you hereby acknowledge and consent that Trunc may share such information and data with any third party with whom Trunc has a contractual relationship to provide the requested product, service or functionality on behalf of https://www.trunc.net/ users and customers. No Unlawful or Prohibited Use/Intellectual Property You are granted a non-exclusive, non-transferable, revocable license to access and use https://www.trunc.net/ strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Trunc that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site. All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Trunc or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Trunc content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Trunc and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Trunc or our licensors except as expressly authorized by these Terms. International Users The Service is controlled, operated and administered by Trunc from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Trunc Content accessed through https://www.trunc.net/ in any country or in any manner prohibited by any applicable laws, restrictions or regulations. Indemnification You agree to indemnify, defend and hold harmless Trunc, its officers, directors, employees, agents This is a RocketLawyer.com document. Page 3 of 6 and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Trunc reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Trunc in asserting any available defenses. Class Action Waiver Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH'S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Trunc agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. Liability Disclaimer THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. TRUNC,LLC AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME. TRUNC,LLC AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. TRUNC,LLC AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRUNC,LLC AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY This is a RocketLawyer.com document. Page 4 of 6 OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF TRUNC,LLC OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Termination/Access Restriction Trunc reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the Commonwealth of Pennsylvania and you hereby consent to the exclusive jurisdiction and venue of courts in Pennsylvania in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Trunc as a result of this agreement or use of the Site. Trunc's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Trunc's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Trunc with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Trunc with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Trunc with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English. Changes to Terms Trunc reserves the right, in its sole discretion, to change the Terms under which https://www.trunc.net/ is offered. The most current version of the Terms will supersede all previous versions. Trunc encourages you to periodically review the Terms to stay informed of our updates. This is a RocketLawyer.com document. Page 5 of 6 Contact Us Trunc welcomes your questions or comments regarding the Terms: Trunc,LLC 929 North 2nd Street Philadelphia, Pennsylvania 19123 Email Address: trunc929@gmail.com Telephone number: 4125044596 Effective as of May 06, 2024